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Fair Housing Statement

Last updated: July 2, 2026

Our Commitment

Nook supports equal housing opportunity. We comply with the federal Fair Housing Act (42 U.S.C. § 3601 et seq.) and applicable state and local fair housing laws.

We do not discriminate, and we do not knowingly facilitate discrimination, on the basis of:

Federally protected categories:

  • Race
  • Color
  • National origin
  • Religion
  • Sex (including sexual orientation and gender identity)
  • Familial status
  • Disability

Additional categories protected in many states and localities:

  • Age
  • Marital status
  • Source of income (including housing vouchers and Section 8)
  • Military or veteran status
  • Citizenship or immigration status
  • Genetic information
  • Domestic violence survivor status
  • Arrest or conviction history (where applicable)
  • Other categories protected under your state or local law

How This Applies to Nook

Our Role

Nook is not a landlord, broker, or agent. We do not own, manage, or list properties on behalf of landlords. We aggregate publicly available rental information and notify subscribers when listings matching their criteria become available.

Filter Choices

Our filtering options reflect typical legal rental criteria (price, size, location, amenities). We do not offer filters that would directly or indirectly discriminate against protected categories.

What We Do

  • Treat all users equally regardless of protected status
  • Provide the same access to listings and features to all qualifying subscribers
  • Do not display "preferences" for or against protected groups
  • Educate Wren AI to avoid discriminatory advice
  • Investigate reports of discrimination

What We Cannot Verify

We cannot verify the fair housing practices of every landlord or agent whose listings appear in our system. Landlord conduct in tenant selection is outside our control.

If you encounter discriminatory conduct from a landlord, agent, or building in connection with a listing you found through Nook, please report it (see below) and consider filing a complaint with the relevant authorities.

Reporting Discrimination

Report to Nook

If you believe a listing, landlord, or other party connected with Nook has engaged in discrimination, contact us:

Email: legal@thenook.rent
Mail: Fair Housing Reports, Zentaro Systems Ltd, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom

Please include:

  • The listing or party involved
  • A description of the conduct
  • Dates and locations
  • Any supporting documentation
  • Your contact information (or anonymous if preferred)

We will review reports and take appropriate action, which may include removing listings, banning users, and reporting to authorities.

Report to Federal and State Authorities

U.S. Department of Housing and Urban Development (HUD)

State Fair Housing Agencies

Many states have their own fair housing agencies. Visit HUD FHAP partners for a list.

State Attorneys General

You can also contact your state attorney general's office, which often handles fair housing complaints.

Accessibility

We strive to make Nook accessible to users with disabilities. See our Accessibility Statement.

If you need assistance using Nook because of a disability, contact support@thenook.rent.

Equal Housing Opportunity Logo

We display the federal Equal Housing Opportunity logo on our site and marketing materials in support of the fair housing principles described above.

Questions

Email: legal@thenook.rent
General: hello@thenook.rent