Nook
Get free alerts

Cookie Policy

Last updated: July 2, 2026

1. Introduction

This Cookie Policy explains how Nook ("we," "us," "our"), operated by NORELIX LIMITED, uses cookies and similar technologies on thenook.rent and related services (the "Service").

For information about how we handle personal information generally, see our Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve user experience, and provide information to the site owner.

We also use similar technologies, including:

  • Local storage — Data stored by your browser
  • Session storage — Temporary data cleared when you close the tab
  • Web beacons / pixels — Small images that track interactions
  • SDKs — Software libraries that may collect data

Throughout this policy, "cookies" refers to all of these technologies unless otherwise specified.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These are essential for the Service to function. They cannot be disabled.

  • session_id (Nook) — Keep you signed in. Duration: Session
  • csrf_token (Nook) — Security: prevent cross-site request forgery. Duration: Session
  • cookie_consent (Nook) — Remember your cookie preferences. Duration: 12 months

3.2 Functional Cookies

These remember your preferences to enhance your experience.

  • selected_city (Nook) — Remember your selected city. Duration: 12 months
  • timezone (Nook) — Display times in your timezone. Duration: 12 months
  • ui_theme (Nook) — Remember light/dark theme preference. Duration: 12 months

3.3 Performance and Analytics Cookies

These help us understand how visitors use the Service so we can improve it.

  • _ga, _ga_* (Google Analytics) — Track unique visitors and sessions. Duration: 2 years
  • mp_* (Mixpanel) — Product analytics and feature usage. Duration: 1 year
  • __sentry_* (Sentry) — Error monitoring. Duration: Session

3.4 Targeting and Advertising Cookies

These may be used to deliver advertising relevant to you on other sites.

  • _fbp (Meta / Facebook) — Conversion tracking and ad delivery. Duration: 90 days
  • _gcl_au (Google Ads) — Conversion tracking. Duration: 90 days

We use targeting cookies only if you opt in (or where required by law, only if you do not opt out).

4. How We Use Cookies

We use cookies to:

  • Keep you signed in and maintain your session
  • Remember your preferences and settings
  • Understand how the Service is used and where to improve
  • Detect fraud and security incidents
  • Measure the effectiveness of our marketing (where you have consented)

5. Your Choices

5.1 Cookie Banner

When you first visit the Service, you will see a banner asking your preferences. You can choose:

  • Accept all — Enable all cookie categories
  • Reject all — Decline all non-essential cookies
  • Manage preferences — Customize by category

Strictly necessary cookies are always enabled.

5.2 Changing Your Preferences

You can change preferences anytime by clicking "Cookie Preferences" in the footer.

5.3 Browser Controls

Most browsers let you:

  • View existing cookies
  • Block all cookies
  • Block third-party cookies
  • Clear cookies on close

Refer to your browser's help section for instructions.

5.4 Do Not Track / Global Privacy Control

  • We honor Global Privacy Control (GPC) signals as a valid opt-out of sale/sharing
  • We do not currently respond to legacy "Do Not Track" browser headers (industry standards have not been agreed)

5.5 Opt-Out Tools

For analytics and advertising cookies, you can also opt out via:

6. Impact of Disabling Cookies

If you disable cookies:

  • Strictly necessary disabled: Service will not function (cannot sign in)
  • Functional disabled: Your preferences will reset on each visit
  • Performance disabled: We won't know how to improve common pain points
  • Targeting disabled: Ads on other sites may be less relevant (but no fewer in number)

7. Third-Party Cookies

Some cookies are set by third parties (e.g., Google Analytics, Stripe). These third parties have their own privacy policies. Disabling third-party cookies in your browser may affect their functionality.

Current third-party providers:

  • Google LLC (Analytics, Ads)
  • Meta Platforms, Inc. (Pixel)
  • Stripe, Inc. (Payment processing)
  • Twilio, Inc. (Email infrastructure)
  • Mixpanel, Inc. (Analytics)
  • Sentry, Inc. (Error monitoring)

See our Subprocessor List for additional details.

8. Children

We do not knowingly use cookies to collect personal information from children under 13.

9. Changes to This Policy

We may update this Cookie Policy from time to time. We will post the updated version on this page and update the "Last Updated" date. We will re-prompt you for cookie consent if categories or purposes materially change.

10. Contact

Questions about this Cookie Policy?

Email: privacy@thenook.rent
Mail: Privacy Officer, NORELIX LIMITED, The Black Church, St. Mary's Place, Dublin 7, D07 P4AX, Ireland